Legal
Privacy Policy
Last updated: June 15, 2026
Third Wave Automation (“TWA,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It does not cover data processed under a separate customer agreement.
Information we collect
Information you provide. When you submit our contact form we collect your name, email address, company (if provided), and the contents of your message, so we can respond to your inquiry.
Information collected automatically. Like most websites, we may collect standard log and device data (IP address, browser type, pages viewed) and use cookies and similar technologies for essential functionality and, with your consent, basic analytics.
Cookies & your consent
We use a small number of cookies. Essential cookies keep the site working and remember your cookie choice. Analytics cookies, used only with your consent, help us understand how the site is used. You can accept or decline non-essential cookies via the banner shown on your first visit, and you can change your choice anytime by clearing your browser cookies for this site.
How we use your information
We use the information we collect to:
- respond to your inquiries and provide requested information;
- operate, maintain, and improve this website;
- protect against fraud, abuse, and security threats; and
- comply with our legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate the site and respond to you (for example, our email provider), with embedded content providers such as YouTube when you choose to play a video, and where required by law.
Data retention
We keep contact-form submissions for as long as needed to respond and for our legitimate business records, then delete or anonymize them.
Your rights
Depending on where you live (including under the GDPR and CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact us
Questions about this policy or your data? Reach us at info@thirdwave.ai, 877-FORK-LFT, or 30118 Eigenbrodt Way, Union City, CA 94587.